Clarity: One owner per task
With task management it is extremely important to have clarity and know who is responsible for a task. Therefore a task should have only one owner, even if multiple people work on it. The owner is responsible that the task is completed. If a single task is assigned to multiple people, chances are it will not be done. Person A will assume person B will do it and vice versa.
Assigning a task to multiple people
At times however you may want to assign the same task to multiple owners. This is different form having multiple people working on a single task. In this case you create copies of the task and therefore create multiple tasks each with a different owner.
For example in your management team meeting you assign all management members the task to prepare a budget for their department for the next year.
When you create (or edit) the task, you can select “Assign task to more people”.
This will create a copy of the task for each owner. The great advantage is that you can keep track of who completed the task and who did not and each owner can provide a comment to his or her task. In the example above each department manager can add a comment with the budget for the next year attached to it to his or her task!
Next topic: Creating tasks via email →
Need more help with this?
Don’t hesitate to contact us here.